International Shipping Policy

We are proud to provide international shipping to the United States and over 200 countries worldwide. Our priority is delivering exceptional value, dependable service, and a seamless shopping experience no matter where you are located.

As we continue to grow, our goal remains the same: to exceed customer expectations with reliable global delivery.


Shipping Options

Free Standard Shipping

or Calculated Economy Rate
Estimated Delivery: 7–15 business days
Rates calculated at checkout

International Priority Shipping & Handling

Estimated Delivery: 5–10 business days
Rates calculated at checkout


Shipping Comparison

FeatureStandard / EconomyPriority Shipping
Customs ConfiscationImmediate RefundImmediate Refund
Extra Protective PackagingYesYes
Tracking InformationYesYes
Order Processing Time2–3 business days*Under 24 hours*
Shipping CouriersDHL / UPS / EMS / DPD / FedExDHL / UPS / EMS / DPD / FedEx
USA & Canada7–12 days5–7 days
UK7–15 days6–10 days
Europe7–15 days6–10 days
Rest of World6–20 days6–15 days
Countries Not ServedChina, North KoreaChina, North Korea

*Excludes weekends and public holidays


Why Do Some Orders Take Up to 15 Days or More to Ship?

Due to increased credit card fraud worldwide, every order is manually reviewed for security purposes. Orders flagged for verification are submitted to our payment processor, which may extend processing time.

As we operate with minimal margins, this process helps protect both our customers and our business. We appreciate your patience and sincerely thank you for your understanding.


Order Confirmation & Tracking

  • After placing your order, you’ll receive a confirmation email.

  • Once your order ships, a shipping confirmation email will be sent with tracking details.

  • In some cases, tracking may be added after shipment. If so, a follow-up email will be sent once tracking is available.

  • Please allow up to 72 hours for tracking updates to appear.


Packaging & Delivery Expectations

Free Shipping Packaging

Orders are securely packed for standard delivery.
Please note: Minor cosmetic damage to outer packaging may occur due to handling differences between international carriers.

Priority Paid Shipping Packaging

Priority Shipping includes:

  • Enhanced protective packaging

  • Priority order processing (skips standard fulfillment queue)

  • Reduced risk of stock shortages

  • Faster dispatch (saving up to 3–5 business days)

This is our safest and fastest shipping option.


Countries We Ship To

Asia:
Hong Kong, Indonesia, Japan, Malaysia, Macau, Philippines, Singapore, South Korea, Thailand, Taiwan (EMS / DHL)

Other Asia:
India, Kyrgyzstan, Oman, Yemen, Saudi Arabia, Turkmenistan, Tajikistan, UAE, Uzbekistan (Aramex / DHL)

America:
USA & Canada (DHL)

Other America:
Argentina, Brazil, Puerto Rico, Mexico, Peru, Chile, and more (DHL)

Main Europe:
Austria, Belgium, Czech Republic, Denmark, Germany, France, Finland, Hungary, Ireland, Italy, Netherlands, Norway, Spain, Switzerland, Sweden, Slovakia, UK (DHL / FedEx / DPD)

Other Europe:
Romania, Russia, Ukraine, Turkey, Portugal, Estonia, Greece, and more (EMS / DHL / FedEx / DPD)

Oceania:
Australia & New Zealand (EMS)


Backorders

While we strive to keep all items in stock, availability cannot always be guaranteed.

If an item is unavailable and not expected within two business days, we will:

  • Contact you with backorder details

  • Offer a suitable replacement (if available), or

  • Issue a full refund as lifetime store credit

For urgent or time-sensitive orders, please email us or contact us via Instagram so we can assist promptly.


Delivery Guarantee

All orders are shipped fully insured.
Please ensure someone is available to receive your package. Unclaimed deliveries may be returned to us.


Delivery Delays

Estimated delivery dates are not guaranteed. Delays may occur due to:

  1. Weather conditions

  2. Remote or non-major delivery locations

  3. Carrier-related issues

  4. Product availability delays

  5. PO Box or APO/FPO addresses

  6. Orders placed during holidays

  7. Credit card authorization or verification issues